At Ammora Lux, we specialize in 925 Sterling Silver and Moissanite Diamond jewelry. Our collection includes necklaces, rings, earrings, bracelets, and more, designed to suit every style and occasion.
2. How can I place an order?
Placing an order is simple! Browse our website, select the items you wish to purchase, and add them to your cart. When you're ready, proceed to checkout and follow the instructions to complete your purchase.
3. Do you offer free shipping?
Yes, we offer free shipping on all orders. Enjoy the convenience of having your jewelry delivered right to your doorstep at no additional cost.
4. What is your Return and Refund policy?
We strive to ensure your complete satisfaction. If you are not happy with your purchase, you can return it within 7 days for a full refund or exchange. Please refer to our Returns & Exchanges Policy for more details.
5. Is my personal information secure?
Absolutely. At Ammora Lux, we prioritize your security. Our website uses advanced encryption technology to protect your personal and payment information, ensuring a safe shopping experience.
6. How can I contact customer support?
You can reach our customer support team through our live chat feature available on our website, or email us at support@ammoralux.com. We are available 24/7 to assist with any questions or concerns.
7. How do I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment on our website or the carrier's tracking page.
8. Are your Moissanite Diamonds ethically sourced?
Yes, our Moissanite Diamonds are sourced responsibly and are an ethical and sustainable alternative to natural diamonds.
9. Can I customize my jewelry?
Currently, we offer a selection of pre-designed pieces. We do not offer customization at this time, but we are continually expanding our collection to provide a variety of styles and options.
10. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and ensure you receive a replacement or refund.
